Return to support centre
shipment and return
Average delivery time is 2-3 days after paying the order.
All orders within UK are fulfilled by the registered trusted couriers. All international orders will be delivered by the DHL.
Shipping is free within UK. The shipping fee outside UK is variable on lcoation. Please contact us to check.
When your package is shipped you'll automatically receive an email with the tracking number. In case you did not receive this email, please contact our customer service.
Please enter your tracking number at the courier partner's website and you can track the status of your package.
A warranty event is when your Monte has a technical problem or factory defect, which doesn’t let it function properly.
We are offering a lifetime warranty on factory defects
If the reason for return is a technical problem or factory defect, we will pay the delivery expenses. In other cases the customer covers all the corresponding expenses.
Yes, we are offering 30 days trial period, if you are not satisfied with the results please ship the chip back. No questions asked.
It begins when you receive your order.
We will provide the refund to your PayPal account. Please note the PayPal, and other fees are not refundable.
Print & submit
RMA Form
Pack the product along with the printed RMA Form. Make sure that the item is in original unmarked packaging and all components are in the box.
If the product is returned undamaged in its original condition, your money will be refunded within 7 business days.
Please, note that return process is applicable only for purchases from montetuning.com.
Download return form
.svg)
.svg)
